Creating An Account

How To Register

On the top right corner of your screen, click REGISTER. Fill out the required questions and approve the confirmation page, your account will be setup. Happy Shopping!

How To Login

In the top right corner, click Login. You will need to know your username and password. Your username will be your email address associated with the account. The password will be what you have created. If you forgot your password, you can click "Forgot your password? Click to reset", that will send you an email. Be sure to check your junk or spam in case that email gets sent there.

How To Logout

There is a logout button at the top right corner of your screen when you are ready to logout.

My Account

My Account

Here you can change your email address or password and view your stored addresses.
  • Manage Email and Password: You can change email or password at anytime here
  • Manage Stored Addresses: Here you can add or edit a stored address in your account. You are able to change your primary address if needed here.

My Order List

  • You will be able to view you previous orders placed on the site.
  • You can also re-order a previous order here.
  • You will be able to view the status and tracking of your order here.

Ordering Process

Checking Out

  • The Helena Company Store is credit card only.
  • At checkout, you can update your billing and shipping details if needed.
  • Selecting the shipping method needed for your order. Same day rush order processing is available for a $10.00 additional charge, you must email at the time you place your order to request rush service.
  • Delivery By Date, is when you would like to receive your order by.
  • Special Instructions, if there are any special requirements or comments needed for this order, please add them there.
  • Click Checkout.

Order Has Been Placed

  • Once you checkout, you will see a confirmation page.
  • Within a few minutes you will receive a confirmation email from You might need to whitelist the email or check your junk or spam folder.
  • Once your order has been picked and packed, you will receive a tracking email from You might need to whitelist the email or check your junk or spam folder. You may be able to track your order either with this email or by looking under My Account and "View My Order History/Status.

Enjoy and Happy Shopping!